Privacy policy

Blesces Health Services Corp. we are committed to safeguarding the privacy and security of
your personal and health information. This policy explains how we collect, use, protect, and
manage the information you provide when filling out paper forms and when that data is
transferred to our secure web-based system.

1. Information We Collect
We may collect the following information when you fill out a paper form:
• Personal Information: Name, date of birth, address, phone number, gender, age, civil
status, and Philhealth number
• Health Information: Medical history, symptoms, and other details relevant to your care.
• Billing Information: Insurance details and payment-related information.
Certain information is entered into a secure web-based system for further processing.

2. Purpose of Data Collection
We collect and process your personal data to:
• Provide appropriate medical services and care.
• Communicate with you regarding appointments, follow-ups, or test results.
• Process billing and insurance claims.
• Maintain accurate health records.
• Comply with legal and regulatory requirements.

3. How We Handle and Protect Your Information
We implement strict safeguards to ensure the security of your data during both physical
handling and digital processing:
a. Paper Form Handling
• Forms are securely stored and accessible only to authorized personnel.
• Once data is transferred to the web-based system, paper forms are securely shredded
unless retention is required by law.
b. Digital Data Security
• Data entered into the web-based system is protected using encryption and secure
access protocols.
• Access to the web-based system is limited to authorized personnel with unique login
credentials.
• Regular audits and security updates are performed on the system.

4. Data Sharing
We will only share your information:
• With healthcare providers directly involved in your care.
• With your insurance provider for claims and billing purposes.
• When required by law, such as for public health reporting or legal investigations.
Your data is never sold or shared for marketing purposes without your explicit consent.

5. Your Rights
You have the following rights concerning your personal data:
• Access: Request to see the information we hold about you.
• Correction: Request corrections to any inaccuracies in your records.
• Data Deletion: Request that we delete your data (subject to legal and operational
requirements).
• Data Transfer: Request a copy of your information in a digital format.
• Objection: Limit how your data is used for non-essential purposes.
To exercise these rights, contact us at Blesces Health Services Corp.

6. Retention of Information
• Paper Forms: Paper forms are shredded or destroyed after the information is entered
into the web-based system, unless legally required to retain them.
• Digital Data: Digital records are retained for as long as necessary to provide services and
comply with regulatory requirements. When no longer required, data is securely
deleted.

7. Web-Based System Security
The web-based system we use incorporates the following security measures:
• Data encryption during transfer and storage.
• Regular system updates to address vulnerabilities.
• Role-based access controls, ensuring only relevant staff can access your information.
• Secure backups to protect against data loss.

8. Cookies and Tracking
Our web-based system may use cookies or tracking technologies to enhance system
performance and ensure data integrity. No sensitive health information is tracked using these
tools.

9. Changes to This Policy
We may update this policy to reflect changes in regulations or our data handling practices.
Updates will be communicated to patients where appropriate. The last update was on
December 15, 2024.


10. Contact Information
If you have questions about how we handle your data, or if you wish to exercise your rights,
please contact us:
• Phone: 09772643771
• Email: [email protected]
• Address: Brgy. V-B, San Pablo city, Laguna
• Data Protection Officer (DPO):